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瀏覽歷史

售後服務
日新寵物生活館 / 2009-05-18

 

取消訂單

 

 

.在商品尚未發貨前,您可在我的訂單按「取消訂單」。

 

.若您已付款,取消訂單後請在留言板留下您的收款帳戶資訊,我們將盡快把貨款(扣除轉帳費17元)退到您指定的帳戶。

 

 

  退換貨說明

 

 

.商品到貨七日內發現新品故障、瑕疵,請聯絡我們洽詢退換貨事宜,我們將盡快為您處理。

 

.商品到貨逾七日後方發現問題,本站僅協助維修洽詢服務,恕無法接受退換貨。請您收到貨品後盡速檢查商品之完整性,不便之處敬請見諒。

 

 

  七天猶豫期

 

 

.根據消費者保護法之規定,於網路購物之消費者均享有商品到貨7天猶豫期(非試用期),消費者可辦理新品無條件退換貨的售後服務。

 

.7天猶豫期內退貨商品,必須為全新狀態且包裝完整(包含主體、附件、內外包裝、隨袋文件、贈品等),否則恕不接受退貨。

 

.若非因商品瑕疵而產生的退換貨,產生的運費將由消費者自行負擔。

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